Privacy policy

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you purchase or interact with our products through our website, mobile application, or other platforms. It applies to all users, regardless of location, and to all purchases or interactions with our products. We value your privacy and are committed to protecting your personal information.
By accessing or using the Website, you agree to the terms and practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use the Website.

Information we collect:

We may collect personal information that you voluntarily provide to us, including but not limited to:
•    Name, email address, contact number, and delivery address
•    Payment and billing information
•    Purchase history and product preferences
•    Survey responses, feedback, or reviews
•    Technical data such as IP address, browser type, device information, and usage patterns

Use of information:

We use your personal information to:
•    Process and fulfil your orders and payments
•    Provide customer service and respond to inquiries
•    Send order updates, promotional offers, and newsletters (you may opt out at any time)
•    Improve our products, website experience, and customer engagement
•    Comply with legal obligations and internal record-keeping requirements

Disclosure to Third Parties:

We may share your personal information with trusted third-party service providers who assist us in:
•    Website hosting and analytics
•    Payment processing and order fulfilment
•    Marketing communications and customer support
We ensure these third parties are bound by confidentiality and data protection obligations.
We may also disclose your information where required by law, legal process, or government request.

Cookies and Tracking Technologies:

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies if you prefer.

Data Security:

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of transmission or storage is completely secure, and you use our Website at your own risk.

Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date. We encourage you to review this page periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@iriselife.com.